Terms & Conditions

Last Updated: October 19, 2026

Welcome to Akayi Element. These Terms & Conditions (“Terms”) govern your access to and use of our website, https://akayielement.com/, and the purchase of products offered through our online store.

Throughout these Terms, “Akayi Element,” “we,” “our,” and “us” refer to the business operating this website. “You” and “your” refer to any visitor, customer, or user of our website.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please discontinue using our website.

1. Use of Our Website

By using this website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Avoid activities that may interfere with the website’s security, functionality, or operation.
• Not attempt unauthorized access to our website, systems, or customer information.
• Not use our website to distribute harmful software, fraudulent content, or misleading information.

We reserve the right to restrict or suspend access to our website where reasonably necessary to protect our business, customers, or website security, subject to applicable law.

2. Products and Product Information

Akayi Element offers beauty, skincare, bath, body care, hair care, and other personal care products through its website.

We make reasonable efforts to display accurate product descriptions, images, ingredients, sizes, prices, and other product details. However, minor variations in colour, appearance, packaging, or presentation may occur.

Product images are provided for illustrative purposes. Please refer to the product description and available details before making a purchase.

If a product description contains a material error, we will take appropriate steps to address the issue in accordance with applicable law.

3. Product Availability

All products are subject to availability.

We reserve the right to modify, discontinue, or limit the availability of any product at any time. If a product becomes unavailable after you place an order, we will contact you regarding the available options, which may include cancellation and a refund where applicable.

4. Pricing and Taxes

All product prices will be displayed on the website at the time of purchase.

Prices, promotional offers, and product availability may change without prior notice. Such changes will not affect a confirmed order except where correction or other action is permitted or required by applicable law.

Applicable taxes and delivery charges, if any, will be displayed or communicated during checkout as required.

If an obvious pricing or listing error occurs, we will take reasonable steps to resolve it and communicate with the affected customer before taking any action that requires their agreement under applicable law.

5. Orders and Order Confirmation

When you place an order, you agree to provide accurate billing, delivery, and contact information.

After receiving your order, we may send an order confirmation through email, SMS, or another available communication channel.

An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been dispatched.

We reserve the right to review or decline an order where reasonably necessary, including in cases of suspected fraud, incorrect information, product unavailability, or technical errors. Any cancellation, payment reversal, or refund will be handled in accordance with applicable law.

6. Payments

Payments may be made through the payment methods available on our website at checkout.

You agree to provide valid payment information and authorize the applicable payment provider to process your transaction.

Payment processing may be handled by third-party payment service providers and is subject to their respective terms and security procedures.

For Cash on Delivery orders, where available, payment must be made according to the instructions provided at delivery.

7. Shipping and Delivery

We aim to process and dispatch orders within the estimated time communicated on our website or through order updates.

Delivery timelines are estimates and may vary depending on the delivery location, courier operations, weather, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details. Additional delivery attempts, address corrections, or other services may be subject to the applicable shipping provider’s terms and charges, where permitted by law.

If your order is delayed, lost, or delivered incorrectly, please contact us so that we can review the issue and assist you.

8. Returns, Refunds, and Cancellations

Returns, refunds, replacements, and order cancellations are governed by our Refund and Returns Policy, available on our website.

Please review that policy before placing an order.

Nothing in these Terms excludes or restricts any consumer rights or remedies available to you under applicable law.

9. Personal Care Product Disclaimer

Our skincare, beauty, bath, body care, and hair care products are intended for their stated purposes and should be used according to the instructions provided with each product.

Please review the ingredient list and product instructions before use. If you have known sensitivities or concerns about an ingredient, seek appropriate professional advice before using the product.

Individual experiences and results may vary depending on the product, usage, and individual circumstances. Product descriptions are not a substitute for medical advice, diagnosis, or treatment.

If irritation or an adverse reaction occurs, discontinue use and seek appropriate medical advice if necessary.

Nothing in these Terms limits any rights you may have concerning product safety, defective products, misleading claims, or other matters protected by applicable law.

10. Intellectual Property

Unless otherwise stated, the content on this website, including text, product descriptions, graphics, photographs, logos, branding, and website design, is owned by or licensed to Akayi Element.

You may view and use this content for personal, non-commercial shopping purposes.

You must not copy, reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission, except where permitted by applicable law.

11. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment providers, delivery partners, social media platforms, and other external websites.

These services may be governed by separate terms and privacy policies. We are not responsible for third-party websites or services to the extent that applicable law permits, but we will take appropriate steps to address issues relating to our own obligations.

12. Limitation of Liability

To the extent permitted by applicable law, Akayi Element will not be responsible for indirect or consequential losses arising from the use of our website where such exclusions are legally permitted.

We do not guarantee uninterrupted or error-free website operation at all times.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies relating to defective products, negligence, fraud, or other protected matters.

13. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you acknowledge that your personal information may be processed as described in that policy and in accordance with applicable data protection laws.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our products, website functionality, business operations, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Changes will apply as permitted by applicable law and will not override rights that customers are legally entitled to.

15. Governing Law and Disputes

These Terms shall be governed by the laws of India, subject to applicable consumer protection and other mandatory legal requirements.

Any disputes arising in connection with these Terms shall be handled by the appropriate courts or authorities having jurisdiction under applicable law.

Nothing in this section prevents consumers from exercising any statutory rights or pursuing remedies available under applicable law.

16. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Brand: Akayi Element

Email: akayielements@gmail.com

Phone: +91 9825025369 / +91 9974726464

Address: Shop No. 6, 1st Floor, Indraprasth Shivanta, Opp. Iscon Platinum, Near Wakil Bridge, Bopal, Ahmedabad – 380059, Gujarat, India.

Website: https://akayielement.com/

Thank you for choosing Akayi Element. We appreciate your trust and look forward to serving you.